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OneDrive is not installed on client machine Invalid file names and file types in OneDrive and SharePoint Sync issues with SharePoint Online when OneDrive folder has blocked file characters Restrictions and limitations when you sync SharePoint libraries to your computer through OneDrive Sync issues with SharePoint Online when OneDrive (formerly SkyDrive Pro) folder has blocked file name extensions The following checks are performed by the OneDrive for work or school troubleshooter package. For more information, go to Windows Management Framework (Windows PowerShell 2.0, WinRM 2.0, and BITS 4.0). To install this package, you must have Windows PowerShell 2.0 installed on the computer. OneDrive for work or school rules Prerequisites

OneDrive Event Trace Log files (ring logs).Ĭontains the Windows Explorer WER AppCrash ReportĬontains information for troubleshooting a duplicate document errorĬontains the product and file version for each Inventory scan of installed Office applications. However, every attempt has been made to reduce the amount. However, every attempt has been made to reduce the amount.Ĭontains additional debug information for the manifest execution. Also contains timings on each rule that is run. It contains no customer data.Ĭontains debug information that's generated during the execution of the manifest. This is an xlst transform that formats the results in the ResultReport.xml file. The following table lists the files that are collected when you run SPOneDriveForBusiness, and it describes the information that each file contains.Ĭontains the status of each rule that is executed, including any problematic conditions that were detected. The rules in the diagnostic package use the local administrator account of the client computer. This article describes the information that may be collected from a computer that's trying to connect to OneDrive for work or school.

This diagnostic supports both OneDrive for work or school 20. The OneDrive for work or school (SPOneDriveForBusiness) Diagnostic detects certain problematic conditions and collects information to troubleshoot Microsoft OneDrive for work or school issues. In most cases, we recommend that you use the newer OneDrive sync app (onedrive.exe) instead. Note: This article applies only to the previous OneDrive for work or schoolsync app (groove.exe).